Terms of service

Last updated: November 1, 2026

1. Introduction

These Terms of Service ("Terms") govern your use of the Clara & Finch website at clarafinch.com ("Website") and any purchases you make through it. By accessing our Website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our Website.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use our Website or make a purchase. By using our Website, you represent that you meet these requirements.

3. Products and Pricing

All products displayed on our Website are subject to availability. We make every effort to display product colors and images as accurately as possible, but we cannot guarantee that your device's display will accurately reflect the actual colors of the products.

Prices are listed in US Dollars (USD) and include free shipping within the United States. No additional taxes or duties are applied at checkout for US orders. We reserve the right to correct pricing errors and to change prices at any time without prior notice.

4. Orders and Payment

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order for any reason, including product availability, pricing errors, or suspected fraud.

An order confirmation email does not constitute acceptance. Your order is accepted when we dispatch the product. If we cannot fulfill your order, we will notify you and issue a full refund to your original payment method.

We accept the following payment methods: Visa, Mastercard, American Express, Diners Club, Discover, PayPal, Shop Pay, Apple Pay, and Google Pay. All payments are processed securely through Shopify Payments and our third-party payment processors.

5. Shipping and Delivery

Orders are processed within 1–2 business days and delivered within an estimated 4–10 business days. Full details are available in our Shipping Policy.

Risk of loss passes to you upon delivery. We are not liable for delays caused by carriers, weather events, or circumstances beyond our control.

6. Cancellations

You may cancel your order within 6 hours of placing it by contacting us at support@clarafinch.com. Orders that have already been dispatched cannot be cancelled, but you may return them in accordance with our Refund Policy.

7. Returns and Refunds

We offer a 30-day return policy. Full details, including eligibility, process, and timeline, are available in our Refund Policy. Your statutory consumer rights are not affected by these Terms.

8. Intellectual Property

All content on this Website — including text, images, graphics, logos, and software — is the property of Clara & Finch or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this Website without our prior written consent.

9. Permitted Use

You agree to use our Website only for lawful, personal, non-commercial purposes. You may not:

  • Use automated tools, bots, or scrapers to access or collect data from the Website
  • Attempt to gain unauthorized access to any part of the Website or its systems
  • Interfere with the Website's functionality or security
  • Use the Website to transmit harmful code, malware, or spam
  • Resell, redistribute, or commercially exploit any products or content
  • Provide false or misleading information when placing an order
  • Use the Website in any way that violates applicable laws or regulations

10. User Accounts

If you create an account on our Website, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You agree to notify us immediately of any unauthorized use.

11. Third-Party Links

Our Website may contain links to third-party websites. These links are provided for convenience only and do not imply endorsement. We are not responsible for the content, privacy practices, or availability of any third-party sites.

12. Disclaimer of Warranties

Our Website and products are provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Website will be uninterrupted, error-free, or secure.

13. Limitation of Liability

To the fullest extent permitted by law, Clara & Finch shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Website or purchase of our products, including but not limited to loss of profits, data, or goodwill.

Our total liability for any claim arising out of or related to these Terms or your purchase shall not exceed the amount you paid for the product(s) in question.

14. Indemnification

You agree to indemnify and hold harmless Clara & Finch, its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Website, violation of these Terms, or infringement of any third-party rights.

15. Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to events beyond our reasonable control, including but not limited to natural disasters, pandemics, strikes, government actions, or disruptions to shipping or communication networks.

16. Privacy

Your use of our Website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

17. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

18. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of the State of Georgia.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

20. Consumer Rights

Nothing in these Terms is intended to limit or exclude your statutory consumer rights under applicable federal or state law. Where these Terms conflict with mandatory consumer protection laws, the applicable law will prevail.

21. Contact Us

If you have any questions about these Terms, please contact us:

  • Email: support@clarafinch.com
  • Phone: (305) 926-1000
  • Address: Clara & Finch, 137 Cedar Creek Ct, Acworth, Georgia 30101, United States

Hours: Monday–Friday 9:00 AM – 5:00 PM ET